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Sitges Group Apartments

Sitges Group

FAQs

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FAQ's

Frequently asked questions: We answer your frequently asked questions in order to help you answer your queries before you make your reservation. We are also at your disposal by calling or WhatsApp: +34 608 24 76 78 or by email: [email protected]

You can book on www.sitgesgroupapartments.com by choosing your dates
Or you can contact us by email at [email protected] or phone on +900 011 847.

Once you have placed your booking on the website, you will get an email with a confirmation number, information, address and booking details. Check your spam folder but if you don’t find anything, contact us at [email protected].

Please send it to [email protected] with your full name, copy of your ID or passport, and the booking number we gave you.

You can pay by bank card (VISA or MASTERCARD).

It’s a requirement to hold the booking.

To cancel, send an email to [email protected] or call (+34) 608 24 76 78 as soon as possible, depending on the type of rate you chose.

Contact [email protected] or +34 608 24 76 78 as soon as possible to request one. We also have highchairs.

1.Check-in at reception: Come to our office: Carrer de Jesús, 27, Sitges (10:00 am to 6:00 pm). 2. Online check-in: Go directly to the apartment. Our team will contact you to tell you how to get in once you provide the information requested to complete your check-in.

Check-in is from 3:00 pm. If you arrive earlier, you can ask our team if your apartment is ready. Sitges Group always tries to have the apartments ready as early as possible

Of course, you can leave your luggage at our office on Carrer de Jesús, 27, Sitges from 10:00 am to 6:00 pm. We also have a place where you can freshen up.

If you need a beach umbrella, we’ll be happy to loan you one, subject to availability.

You can request late check-out the day before you leave, as long as another guest isn’t arriving. If it is possible, there is an additional charge for late check-out: €40 for check-out by 2:00 pm and €60 for check-out by 6:00 pm.

Of course. Contact us at least one day in advance, if possible, and we’ll help you sort it.

You can request the apartment be cleaned as often as you like. Ask about the additional cost of this service.

Don’t worry. Our guest services staff will have already contacted you to provide information on how to get into the apartment.

Sitges Group Apartments has several parking spots to offer guests, subject to availability. For more information, contact our guest services team.

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Sitges Group Apartments

Location

Calle Jesús, 27, Sitges 08870

38 Km

37 min from Barcelona

27,3 Km

24 min from El Prat Airport

transport

By train

Barcelona has 3 train stations that take you to Sitges on the R2 Sud suburban line.

transport

By bus

The journey is 38 km long and takes between 45 and 55 minutes, depending on the stops.

transport

By car

The quickest and safest way is the C-32 Pau Casals motorway (toll) towards Sitges, Tarragona, Exit 30.