Sitges Group
Sitges Group
Frequently asked questions: We answer your frequently asked questions in order to help you answer your queries before you make your reservation. We are also at your disposal by calling or WhatsApp: +34 608 24 76 78 or by email: reservas@sitgesgroup.com
You can book on www.sitgesgroupapartments.com by choosing your dates
Or you can contact us by email at reservas@sitgesgroup.com or phone on +34 608 24 76 78.
How do I know if my booking has been confirmed?
Once you have placed your booking on the website, you will get an email with a confirmation number, information, address and booking details. Check your spam folder but if you don’t find anything, contact us at reservas@sitgesgroup.com.
I paid via bank transfer, what do I do with the receipt?
Please send it to reservas@sitgesgroup.com with your full name, copy of your ID or passport, and the booking number we gave you.
How do I pay the balance of the booking?
You can pay by bank card (VISA or MASTERCARD).
Why do you need my credit card?
It’s a requirement to hold the booking.
To cancel, send an email to reservas@sitgesgroup.com or call (+34) 608 24 76 78 as soon as possible, depending on the type of rate you chose.
Contact reservas@sitgesgroup.com or +34 608 24 76 78 as soon as possible to request one. We also have highchairs.
Can I leave my luggage when I arrive or leave the apartment if necessary?
Of course, you can leave your luggage at our office on Carrer de Jesús, 27, Sitges from 10:00 am to 6:00 pm. We also have a place where you can freshen up.
Do you rent beach umbrellas in the summer?
If you need a beach umbrella, we’ll be happy to loan you one, subject to availability.
Can I request daily cleaning of the apartment?
You can request the apartment be cleaned as often as you like. Ask about the additional cost of this service.
What happens if I arrive in Sitges after the office has closed?
Don’t worry. Our guest services staff will have already contacted you to provide information on how to get into the apartment.
Do the apartments have parking?
Sitges Group Apartments has several parking spots to offer guests, subject to availability. For more information, contact our guest services team.
What services do Sitges Group apartments offer?
Sitges Group offers 48 vacation apartments distributed across eight buildings located between Sitges' historic center and the seafront promenade. All are fully equipped, allowing guests to enjoy a stay that combines the comfort of an apartment with hotel-style services. In addition to both in-person and online check-in, guests have access to services such as professional cleaning, airport transfers, parking, breakfast, personalized experiences, boat rentals, massages, water activities, and support throughout their stay.
What are the check-in and check-out times? Is luggage storage available?
Check-in is available from 3:00 PM, and check-out is by 11:00 AM. If you would like to request a late check-out, please speak with our team; however, this is subject to availability and can only be confirmed on the day of departure at 10:00 AM.
If you arrive before check-in time or need to leave your luggage after checking out, you may do so at our reception—located at Carrer Jesús 36, Sitges—so you can enjoy the destination with greater convenience.
What are the benefits of booking through the official Sitges Group website?
Booking directly via the official Sitges Group website guarantees the best available price and access to exclusive perks such as online check-in, personalized service, direct booking without intermediaries, and the option to arrange services and experiences prior to arrival. Additionally, the local team can help you customize your stay with activities and recommendations tailored to your interests.
Why choose a holiday apartment in Sitges instead of a hotel?
Staying in a holiday apartment in Sitges allows you to enjoy more space, privacy and flexibility throughout your stay. Sitges Group apartments combine the independence of a holiday accommodation with services such as a physical reception, personalised assistance and professional cleaning.
They are particularly convenient for short and medium-length stays, whether you are travelling as a couple, with family or with friends. You can also choose between accommodation close to the beach or in the heart of Sitges' historic centre.
Do Sitges Group apartments offer 24-hour assistance?
Yes. Sitges Group's physical reception is located at Carrer Jesús 36, Sitges, and is open from 10:00 am to 6:00 pm. Outside these hours, we have a night assistance team available by phone to help with any urgent issues during your stay.
Are there apartments with terraces or sea views?
Yes. Sitges Group offers apartments with private terraces, balconies and also accommodation with sea views in a beachfront location, ideal for enjoying the Mediterranean from your own apartment. These include the Ocean Front and Ocean Blue buildings, located opposite the Passeig de la Ribera, as well as apartments such as Blue & White and Kare No, which offer terraces or outdoor spaces to relax during your stay. If you are looking for an apartment in Sitges with a terrace, sea views or close to the beach, you can choose from different accommodation types suited to couples, families, groups or longer stays.
Where are the Sitges Group apartments located?
Sitges Group apartments are spread across eight buildings in some of the best areas of Sitges. Three of them are located on the seafront, between Passeig de la Ribera and Sant Sebastià beach, while the others are situated in the historic centre, just a few minutes from the main beaches, restaurants, shops and points of interest. This privileged location allows you to explore Sitges on foot and enjoy its Mediterranean atmosphere throughout your stay.
How do I get to Sitges Group from Barcelona Airport?
Sitges Group apartments are approximately 25 minutes by car from Josep Tarradellas Barcelona-El Prat Airport. You can also reach Sitges by train using the R2 Sud line operated by Rodalies, or take the direct bus connecting Terminal 1 of Barcelona Airport with Sitges.
In addition, Sitges Group offers an airport transfer service on request to make your arrival at the accommodation easier.
What public transport options are available near the apartments?
Sitges has good public transport connections to Barcelona and other destinations along the Catalan coast. The train station is just a few minutes from most of the apartments and allows you to reach Barcelona city centre in approximately 40 minutes via the R2 Sud line. There are also regional bus connections, including a direct service to Barcelona Airport, making it easy to get around during your stay.
What is there to see near the Sitges Group apartments?
Thanks to their location in the historic centre and by the sea, Sitges Group apartments provide easy access to some of the town's main attractions. Just a few minutes away, you will find Sant Sebastià and La Ribera beaches, Passeig Marítim, the church of Sant Bartomeu i Santa Tecla, the historic centre, Museu Cau Ferrat, Palau de Maricel, Port d'Aiguadolç and a wide range of restaurants, terraces and shops. Sitges is also an excellent starting point for exploring the Garraf Natural Park and taking day trips to Barcelona.
What can I see in Sitges during a getaway?
Sitges Group apartments allow you to discover some of the town's most representative landmarks on foot. You can explore the historic centre and Passeig Marítim, visit the church of Sant Bartomeu i Santa Tecla, Museu Cau Ferrat and Palau de Maricel, or head to La Ribera and Sant Sebastià beaches. For those who want to explore the surrounding area, Garraf Natural Park also offers the opportunity to enjoy nature just a short distance from Sitges.
What can I do in Sitges during a getaway?
Sitges offers plans combining beach, culture, gastronomy and leisure throughout the year. To help you organise your stay, we provide a weekly planner prepared by our team, including recommended activities and the weather forecast.
This allows you to discover activities suited to each day of the week, from walks through the historic centre and cultural activities to outdoor plans and experiences around Sitges.
What is the best time to visit Sitges?
Sitges is a destination that can be enjoyed all year round. Spring and autumn are particularly pleasant for exploring the historic centre, enjoying outdoor activities and discovering the local gastronomy. In summer, the beaches and Passeig Marítim take centre stage, while the winter months offer a quieter atmosphere and the opportunity to coincide with events such as the International Vintage Car Rally, the Sitges International Fantastic Film Festival and the Sitges Carnival.
Sitges offers a wide range of dining options, from Mediterranean cuisine, rice dishes, fish and seafood to tapas and international cuisine. To help you discover the best places during your stay, we have our own map with restaurant recommendations and other venues selected by our team. You can also enhance your experience with additional Sitges Group services, such as a picnic set to enjoy outdoors or the possibility of organising a private dinner in your own apartment.
Our blog
19 October 2026
Calle Jesús, 36, Sitges 08870
38 Km
37 min from Barcelona
27,3 Km
24 min from El Prat Airport
Barcelona has 3 train stations that take you to Sitges on the R2 Sud suburban line.
The journey is 38 km long and takes between 45 and 55 minutes, depending on the stops.
The quickest and safest way is the C-32 Pau Casals motorway (toll) towards Sitges, Tarragona, Exit 30.
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“The apartment is clean, very well equipped, and in an excellent location, close to the sea and away from the hustle and bustle.”
Sylwester Kisiel
“Excellent service before and after. Simply a dream. Thank you, Sitges Group, we will definitely come back!”
Ricardo Roman
“We booked the two-bedroom apartment on Rue Bonaire, on the second floor: Blue and White 2. It has an ideal location, but keep in mind that it is a very lively area if you come on the weekend. The apartment is spotless; I have no complaints at all. The rental agency’s service was excellent and they offer secure parking. In short, I highly recommend it.”
Dorian Sergeant
“Excellent experience providing a clean and comfortable apartment for our week in Sitges. Excellent communication from the moment we booked and staff was very responsive to inquiries even arranging for airport transfers. The Calm Beach Penthouse was fully equipped located on a quiet street a short walk from the beaches and all the action. Would definitely recommend!”
Grant Burville
“Super responsive, very helpful and great communication. Found the location of the property kind of amazing and in the middle of everything. I already knew that having been multiple times, but this is probably the best location to stay in Sitges after my fourth or fifth trip.”
WM